Telehealth Appointments


Steps to a Successful Telehealth Appointment

Many of the Signature Medical Group providers are using telehealth appointments as an alternative to in-clinic appointments. Below is a step by step guide to access your scheduled video appointment. This is only for confirmed telehealth appointments. Please contact your provider's office to determine if a telehealth appointment is appropriate for you.

How to check-in for your scheduled telehealth video appointment:

  1. Use a computer or device with a camera and microphone such as a PC, Mac, Android or iPhone.
  2. Enter the URL into the browser. (This URL is provided to you by your provider's office.)
  3. Allow your browser to use your webcam and microphone.
  4. Type in your name and click Check In.
  5. You will be placed in a waiting room until your provider starts your visit.

Important Tips

  • Make sure you have a good internet connection
  • Restart your device before the visit
  • Test your camera and microphone from the waiting room
  • Need help? Contact your provider's office.