Front Desk Receptionist

Date Posted: 12/8/2020
Department: Multiple Divisions - Human Resources
Type of Employment: Full-Time

We are currently looking for two Front Desk Receptionists for Signature Medical Group. One for our South County Orthopedic practice and one for ColoRectal Specialists, only a short distance away.

These positions will manage our front desk on a daily basis and perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Schedule appointments
• Insurance Verifications
• Data Entry
• Collecting co-payments and outstanding balances
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Medical office experience preferred
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule: 8 hour shift

COVID-19 considerations: Masks are worn in the office.

Experience:

• Receptionist: 1 year (Required)
• Customer Service: 1 year (Required)

Work Location: Multiple locations

Typical start time: 8AM; Typical end time: 5PM

Setting: Medical

Ergonomic Workspace: Yes

Financial Duties:

• Processing payments
• Billing