Now Hiring: Lead Medical Receptionist

Details

  • Location: Saint Louis, MO
  • Industry: Healthcare
  • Category: 29-0000 Healthcare Practitioners and Technical Occupations
  • Hours: Full-time, 40
  • Salary: Inquire

Description

Position Summary: This position performs a wide variety of duties and responsibilities in a matter that places emphasis on quality of care and customer service. The lead medical receptionist carries out a range of reception and administrative task in relation to the day-to-day running of the practice’s reception area.

 

 

 

 

 

 

Responsibilities

  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
  • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
  • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
  • Process payments from patients for co-pays and uninsured visits
  • Schedule appointments for new and recurring patients based on Physician and PA/NP availability
  • Maintain hard copy patient records as well as the files stored in our EHR
  • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
  • Provide patients with support and guidance as needed
  • Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
  • Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended

Educational Requirements

  • Requires high school diploma or equivalent

Experience Requirements

  • 2-3 years of lead medical receptionist experience

Desired Skills

  • Strongly prefer experience in medical/healthcare

Benefits

  • PTO (Paid Time Off) that you earn based on hours worked each pay period.
  • Eight (8) paid holidays
  • Employee benefits:
    • Health coverage
    • Vision coverage
    • Dental coverage (including orthodontic option)
    • 401k retirement savings plan
    • Profit Sharing plan
    • Long-term disability coverage
    • Life insurance coverage