Now Hiring: Accounts Receivable Representative (Insurance Collector)


  • Location: OFallon, MO
  • Industry: Healthcare
  • Category: 29-0000 Healthcare Practitioners and Technical Occupations
  • Hours: Full-time, 40
  • Salary: Inquire


St. Charles Orthopaedic Surgery Associates, Inc. is looking for a full time Accounts Receivable Representative (Insurance Collector) at their office located in the O’Fallon, MO area.

Position Summary of an Accounts Receivable Representative: Follow Up Reps will be responsible for all aspects of billing, follow up, and collection activity.



  • Responsible for all aspects of follow up and collections on accounts. This includes making outbound calls to payers and accessing payer websites.
  • Identify issues or trends with accounts and provide suggestions for resolution.
  • Obtain claim statuses and denial reasons
  • Accurately document pertinent collection activity performed.
  • Review account information and necessary system applications to determine the appropriate work activity for the accounts assigned
  • Verify claim adjudication utilizing appropriate applications, as well as editing claims
  • Initiate phone/letter contact with patients to obtain information, as needed.
  • Perform appropriate billing functions, including manual re-bills as well as electronic submissions to payers.
  • Identify and correct billing errors and rebill as necessary

Educational Requirements

  • HS Diploma / GED


Experience Requirements

  • 1 year + A/R/Insurance Collections experience
  • Ability to read/interpret EOBs
  • Excel experience


Desired Skills

  • NextGen and ortho experience preferred, but not required


  • Employee benefits:
    • Health coverage
    • Vision coverage
    • Dental coverage (including orthodontic option)
    • 401k retirement savings plan
    • Life insurance coverage